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We answer phones for people who work with their hands.
Voco is an AI receptionist for plumbers, electricians, and HVAC techs. We exist because voicemail was never a real solution.
of callers hang up when they reach voicemail.
When you're under a sink or up a ladder, you can't answer the phone. But the person calling you has a burst pipe, a dead furnace, or a sparking outlet. They're not leaving a voicemail — they're calling the next name on the list.
Hiring a receptionist costs $3,000 to $4,000 a month. The math never works for a two-person crew. So the calls go to voicemail, and the jobs go to someone else.
We started Voco because we kept hearing the same story.
A great tradesperson loses a $2,000 job because their phone died on a job site.
It happens at 2 AM when a pipe bursts. It happens at noon when you're elbow-deep in a panel box. It happens on Saturday when you've finally taken your kid to the park.
Our job is simple: make sure there's always someone there to pick up. Not a voicemail. Not a generic answering service. An AI that knows the difference between a dripping tap and a flooded basement, and treats your callers the way you would.
It answers in under two rings. It captures the name, number, job type, and urgency. It sends you a summary the moment the call ends. And it sounds like your business — because it is.
Not another generic chatbot.
Trained on trade calls
Voco understands “burst pipe”, “no heat”, and “sparking outlet” — not just generic booking requests. It asks the right follow-up questions and tags urgency automatically.
Your voice, your brand
Pick a tone — professional, friendly, or local expert. Callers hear your business name and get the same warm experience every single time, whether you're on a job or asleep.
Booking, not just answering
Voco doesn't just take messages. It captures lead details, qualifies the job type, and routes everything into your dashboard so you can call back with full context.
What we believe
Trades-first
We built Voco for plumbers, electricians, HVAC techs, and roofers — not generic call centres. Every decision we make starts with what a tradesperson actually needs.
Speed over complexity
Five minutes to set up. No IT team. No manuals. If it takes longer than a coffee break, we've failed.
You own the relationship
Voco is your AI, not a third-party answering service. Every caller hears your business name. Every lead lands in your hands.
Always improving
We ship updates constantly. Every edge case we discover — after-hours accents, multi-trade queries, urgent escalations — makes the AI sharper for everyone.
Your next emergency call is tonight.
Five-minute setup. No tech skills. No credit card.